Privacy

Name

On your account and your trips, so the business you rent from knows who has the car.

Email

To sign you in and send receipts, trip updates and password links.

Phone

So the business can reach you about pickup, return or a problem during a trip.

Location

The pickup and delivery addresses on a trip. The app asks for your phone's location only when you look for cars near you.

Photos

Pictures of a car at pickup and return, damage, and documents a trip needs, such as a driver's license. When, where and on what device a photo was taken is kept privately to prevent fraud and never shown publicly.

Payments through Stripe

Stripe takes and stores your card. Ridez never sees or keeps your full card number.

Visits

We count visits to our booking and host pages ourselves, with a cookie that remembers your browser for 30 days. It holds no name. On the booking and host pages, Meta also sees the pages you open (below).

To book and run your trips: taking and refunding payments, keeping the records a rental business has to keep, and sending the notifications you turn on. We do not sell your information. The one advertising use is measuring our ads with Meta, listed below.

• The rental business your trip is with.
• Stripe, to take payments.
• Meta, to measure our advertising: the booking pages you open, and each booking request and purchase. With a booking go your email, phone, name, city, state, zip code and account number, scrambled (hashed) first, and your IP address, browser and Meta's own cookie ids. Never your driver's license, card, deposit or insurance details. On our host pages, Meta sees the pages you open and each host application, with your name, email and phone scrambled (hashed) first.
• The companies that run parts of Ridez for us, such as hosting, file storage, email and phone notifications, only to do that job.

If you turn on Face ID sign-in in the iPhone app, your sign-in is kept in your iPhone's Keychain and only opens with your face. Your face data never leaves your iPhone and Ridez never receives it.

We keep trip and payment records for as long as the law requires a rental business to keep them. To see what we hold about you or to have your account deleted, contact us as below.

Ridez is operated by Ridez Marketplace LLC, a Wyoming limited liability company. Email support@ridezrentals.com or call (954) 676-8128.